At Cobbles, we pride ourselves on the great service we provide to landlords – you can read our testimonials here. In addition to our personal efforts, we also employ some of the latest tools and technology to make life easier for our landlords. As part of this, we use a unique landlord platform called My Property File to keep everything running smoothly, even outside office hours. 

In this blog, we look at My Property File and how it takes the headache out of renting property. 

What is My Property File?

My Property File is an online estate agent communication tool. It can quickly show landlords:

·       All tenancy details, including names and dates

·       Previous financial statements, which landlords can download directly from the app or website

·       Ongoing and previous maintenance issues

·       Additional documents relating to the tenancy, uploaded by Cobbles. 

It’s important to remember that My Property File offers good communication, but it doesn’t replace the Cobbles team. We still meet all our commitments to landlords, like advertising properties, checking references, receiving information from tenants, and liaising with contractors about repairs and maintenance. We always contact our landlords by their preferred means to discuss the costs and time frames, but we upload the information to My Property File too for quick reference.   

What are the advantages of using My Property File?

It’s easy to think that being a landlord simply means letting a property and collecting rent from it. But as any experienced landlord knows, there’s more to it than that. Liaising with your agent, tenants and tradespeople can be time consuming, and if you have a full time job as well, it can be tough to keep up with your property commitments too. 

That’s where My Property File comes in. Because it’s online, you can log in and check details of rent and maintenance issues whenever you like. If something pops into your head in the evening, you can check it out straight away, ensuring peace of mind and a good night’s sleep! There’s no need to wait until Cobbles opens in the morning – all the information you need is at your fingertips. 

When you can see the rent and maintenance commitments clearly laid out, it’s easier to plan for upcoming expenses too. If it’s going to be a big month – maybe all the rent is going to be spent on, say, replacing the boiler – it’s helpful to know that in advance so you can spread your budget accordingly. 

Do all estate agents use My Property File?

Surprisingly, no! We are able to offer it to our landlords because it combines with our professional software package, Jupix. When you’re looking for an agent to let your property, we would recommend choosing one that uses My Property File, simply because you can access all the information relating to your rental property 24/7. 

Let property in Guildford

The Cobbles team always try to offer a personal service, and My Property File is just one element. We also work hard for our landlords, liaising with tenants and contractors and acting as promptly as you would yourself. 

To find out more about letting property in Guildford through Cobbles, contact our team today on

01483 457 000.